Monday, March 5, 2007

Contact Form needs Contact Information

This is pretty simple, but often overlooked. I frequently run across new home community websites with no contact information on the Contact Us Page. The person could be looking for a phone number. If they have to search very long, they will probably just move on to the next website or try to find the information they are looking for somewhere else.

I typically recommend putting the phone number, the sales center address and preferably a link to get directions or a link to location map on the Contact Us Page.

If you are trying to sell new homes, make sure the person knows how to take the next step. Tell them to call the sales agent, visit the model, schedule an appointment, or request information via a contact form sent via email and tell them these things often, not just on one page.

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